1. Introduction
Ecommerce Logistics Solutions LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from this website.
By using this website, you agree to the practices described in this Privacy Policy.
2.Information We Collect
Personal Information
When you place an order or contact us, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details
Payment-related information
Payment information is processed securely by third-party payment providers. We do not store or have access to full payment card details.
Automatically Collected Information
We collect limited technical information such as:
- IP address (anonymized where possible)
- Browser type
- Operating system
- Pages visited and basic usage data
This information is used only for security, analytics, and website performance purposes.
3. Analytics & Cookies
We do not use Google Analytics, Google Ads, or any advertising or tracking platforms.
Analytics
We use Plausible Analytics, a privacy-friendly analytics tool that:
- Does not use cookies
- Does not track users across websites
- Does not collect personal data
- Is fully compliant with GDPR and privacy-focused by design
Analytics data is used solely to understand general website usage and improve performance.
Cookies
This website uses first-party cookies only, strictly necessary for:
- Website functionality
- Shopping cart and checkout process
- Security and fraud prevention
At this time, we do not use third-party tracking or advertising cookies.
4. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Communicating about your order or inquiries
- Preventing fraud and unauthorized transactions
- Complying with legal obligations
- Improving website performance and user experience
We do not sell, rent, or share your personal information for marketing or advertising purposes.
5. Sharing of Information
We may share limited information with trusted third parties only when necessary, including:
- Payment processors (e.g., NMI and card networks)
- Shipping carriers
- Technical service providers required to operate the website
All third parties are required to handle data securely and only for the purposes specified.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Meet legal, tax, and accounting requirements
- Resolve disputes or enforce agreements
When no longer required, data is securely deleted or anonymized.
7. Data Security
We implement appropriate administrative, technical, and organizational security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (United States – CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of the sale of personal information
We do not sell personal information.
To exercise your rights, please contact us using the information below. We may need to verify your identity before processing requests.
9. Children’s Privacy
This website is intended for adults only.
We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that such information has been collected, it will be deleted.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
11. Contact Information
For privacy-related questions or requests, please contact:
Ecommerce Logistics Solutions LLC
Email: support@ecomlogistics.us
Phone: +1 (305) 458-9606
Registered Address:
1209 Orange Street
Wilmington, Delaware 19801
United States
Warehouse & Shipping Address:
120 Manfre Rd
Watsonville, CA 95076
United States