Due to the nature of our products, all sales are final.
We do not accept returns of cannabis seeds once shipped.
Exceptions
Refunds or reshipments may be issued at our discretion only in the following cases:
- Order not delivered (confirmed by carrier)
- Order damaged during shipping
- Incorrect items shipped
Claims must be submitted within 7 days of delivery and must include clear photographic evidence.
If approved, refunds will be issued to the original payment method used at checkout or a replacement will be shipped, depending on the case.
Approved refunds are typically processed within 5–10 business days.
If a return is authorized, it must be sent to:
Ecommerce Logistics Solutions LLC
120 Manfre Rd
Watsonville, CA 95076
United States
Returns sent without prior authorization will not be accepted.
Need help?
Please complete this form to submit your request. We cannot process refunds or reshipments without this information.